purplegreen MDM

purplegreen MDM is being prepared for its first pilot. These pages describe the development release.

Operator help

Short help pages for tenant admins and site staff, written to be linked from the admin UI. Each page stands on its own.

Page Topic UI place
Enrolling a tablet Enrolling a tablet with the QR code, and the known gotchas Enrollment page, provisioning sheet
Which profile a tablet gets Which profile a tablet gets (own, site, default), site versus profile Wi-Fi, archiving a profile in use Device, site, settings and profile pages
The device list and the device timeline What each device column and timeline event means Device list and device page
What "offline" means What "offline" and "last seen" mean Device list and device page
Remote actions What each remote action does, who may run it, what the statuses mean Device page actions, bulk actions
The two wipe choices The two wipe choices: "Lost or stolen" and "Release to owner" Wipe dialog
Dashboard, alerts and notifications Dashboard, what each attention flag means, incidents, alert rules, email and webhook channels with signature verification, retired devices and the quota Dashboard, Alerts > Incidents, Alerts > Rules and channels, device banner, Retired tab
Heartbeat ingest: minute-level offline detection Heartbeat ingest for customers whose app or backend can post: key, request, answers, rotation Settings > Heartbeat ingest
Web kiosks and launchers Web kiosks, web apps at Google, what to do when Google refuses one, launcher profiles Profile create dialog and Apps tab, Apps > Web apps page
Apps and managed configurations The App catalog, adding apps from Play or by package name, managed configurations and their placeholders, update modes, the device panel, what a per-device policy means for the device count and quota Apps > App catalog, app page, profile Apps tab, device page
Private apps: the package name is permanent Why a private app's package name matters Apps page